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Download Latest Versions
Search The Knowledge Base
System Requirements
Read the online NOVA User Guide
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Because it’s not
about the software… it’s about your
business!
Even the simplest software products can
sometimes be confusing. The Day One
Technical Support Team can help you
better understand your Day One products
so that you can get your work done, be
more productive, and keep ahead of your
competition. Every member of the Day One
Technical Support Team is a highly
trained technician who has an in-depth
understanding of Day One products,
networking, Microsoft Windows and the
needs of today’s professional appraiser.
Day One offers the
best combination of technical support,
software updates, and training in the
industry. Simply Choose the Support
Membership package that meets your
business needs and budget.
There are four levels
of Day One Technical Support
Membership... which is right for you? |
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Executive
Membership |
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Professional
Membership |
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Executive Membership gives Day One
Users the most affordable access
to support and free software
updates:
- Unlimited Web-based Software Updates
- Free Access to the Day One
Knowledgebase
(access the same online system
as the Engineers!)
- Free CD-Based updates when
available
(shipping & handling not
included)
- Direct-to-tech phone support
available between the hours of
8:30 AM and 5:00 PM EST, Mon -
Fri (available on a
charge-per-incident basis)
- Access to Appraisal.com
LIVE! Support appointments
(available on a
charge-per-incident basis)
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Premier
Membership |
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Premier Membership includes
the same support options as
Professional Membership
PLUS! more product discounts.
- Unlimited Web Updates
- Free Access to the Day
One Knowledgebase
(access the same online system
as the Engineers!)
- Free CD-Based updates
when available
(shipping & handling not
included)
- Direct-to-tech phone
support available
between the hours of
8:30 AM and 5:00 PM EST,
Mon - Fri
- Access to
Appraisal.com LIVE!
Support appointments
- Free Basic
Membership on the
Appraisal.com Nationwide
Appraisal Network (a
$149 value)
- Annual or quarterly
payment terms
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Yearly Billing Cycle |
Executive |
Professional |
Premier |
Prestige |
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1-2 Users |
$249 |
$399 |
$499 |
$999 |
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3-5 Users |
$374 |
$599 |
$749 |
$1,499 |
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6-10 Users |
$499 |
$798 |
$999 |
$1,999 |
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Professional Membership provides
FREE telephone technical support
and convenient payment plans:
- Unlimited Web Updates
- Free Access to the Day
One Knowledgebase
(access the same online system
as the Engineers!)
- Free CD-Based updates
when available
(shipping & handling not
included)
- Direct-to-tech phone
support available
between the hours of
8:30 AM and 5:00 PM EST,
Mon - Fri
- Access to Appraisal.com
LIVE! Support appointments
- Annual or quarterly payment terms
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Prestige Membership |
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Prestige Membership is
absolutely the best software
support package offered by
anyone in the appraisal
industry.
- Unlimited Web Updates
- Free Access to the Day
One Knowledgebase
(access the same online system
as the Engineers!)
- Free CD-Based updates
when available
(shipping & handling not
included)
- Direct line to the
techs(ring them directly
instead of waiting in
line!)
- Direct-to-tech phone
support available
between the hours of
8:30 AM and 5:00 PM EST,
Mon - Fri
- Access to
Appraisal.com LIVE!
Support appointments
- Free Premium Membership
on the Appraisal.com
Nationwide Appraisal
Network (a $349 value)
- Annual or quarterly
payment terms
Lenders and
large appraisal firms: Day One
provides high quality,
professionally-managed
outsourced appraisal help
desk and call center
solutions. email Dennis
Steiner at
dennis@day1.com for
more information.
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All Support
memberships require a signed
contract. As such, you may not
purchase a support contract from
the Day One web site at this
time... please contact any Day One
Account Executive to purchase a
support contract.
800.GET.DAY1
(That's 1-800-438-3291)
or, email
sales@day1.com
Please contact
any Day One Account Executive for
quarterly pricing as
well as for plans for more than 10
users.
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© Copyright Zaio
Inc, 2008. All Rights Reserved
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