Real Estate Professionals – Status
In order for Real Estate Professionals to be available for assignment within a case, their status needs to be set to Active. This is done in one of two ways. The first way is to open the Real Estate Professional, and select "A" from the Status drop-down list.
The second way is to right-click the desired REProf on the Real Estate Professional grid. This will display the Set RE Professional Status dialog, shown below. Simply select "Active" from the drop-down list.

The Set RE Professional Status dialog